Toby Getsch
530 - 100th Ave SE #5
Bellevue, WA 98004
QUALIFICATIONS SUMMARY
Technology
enthusiast with 10 years of technical consulting expertise.
Visionary leadership of partners and vendors with acumen
to serve as strategic link between technical and business management teams.
Skillful business process innovation and project management.
EXPERIENCE
ECG Management Consultants
(ecgmc.com),
Seattle, WA
Knowledge Manager - 2007
- 2008
Drug Free Business (drugfreebusiness.org),
Bothell, WA
Technology Strategist -
2004 - 2006
Managed
IT infrastructure for a multi-million dollar company.
Oversaw IT strategy, business architecture, service delivery,
procurement, and maintenance functions.
- Program manager for online
and enterprise applications. Improved data quality, security, and reporting.
Redesigned processes for random drug testing and roster management from
multi-day engagements to resolve in minutes with exponential scalability.
- Created and launched public
and internal web sites, including corporate intranet. Implemented SharePoint,
enterprise database tools, and secure remote access to improve collaboration
between headquarters, satellite locations, and 3K+ customers.
- Designed and delivered
bi-weekly technology training on topics including PC security, IM protocol
use scenarios, phone system use, SharePoint document library check-in/out,
and mail merge.
- Advised Executive Director
on market strategy and business development that resulted in a change management
plan and 200% revenue growth.
- Featured technology success
story, Microsoft Small Business:
“Drug
Free Business: Not-for-Profit Company Grows Business, Contains Costs with
New Server Environment” (.pdf)
Microsoft, Digital Media
Division (wmvhd.com) (Kelly Services),
Redmond, WA
Production Manager - 2003
- 2004
Go-to contact
for a virtual team of 100+ vendors and strategic partners that contributed to
the early adoption of High Definition DVDs using Microsoft’s WMV HD platform.
Educated senior management level partners in the new ecosystem of HD DVD production.
- Setup and implemented
intradepartmental testing procedures to move product builds through internal
content review.
- Developed internal asset
management system to facilitate national and international logistics of
digital assets for every project, including internal Microsoft and external
partner resources.
- Directed daily triage
of priorities and high-level decisions regarding simultaneous HD DVD productions.
Managed the complete product cycle release and shipping experience.
Career Professionals
(gocpi.com), Edina, MN
IS and Marketing Coordinator
- 1999 - 2002
Coordinated all marketing and
PR campaigns along with IT and communications infrastructure systems for a multi-million
dollar employment service organization.
- Architected, deployed,
and maintained a proprietary candidate tracking and recruiter workflow management
system that facilitated an increase in managing quality resume traffic from
approximately 200 to ~2K/month, while also being scalable to accommodate
future growth.
- Coordinated day-to-day
technology needs, including PC and phone systems. Performed system administrator
and webmaster functions.
- Managed communications
and advertising budget, vendor selection, development of marketing collateral,
and marketing distribution.
Performark (performark.com),
Bloomington, MN
Associate Manager, Business
Development - 1999
Innovated
online research and surveys, resulting in rapid business growth and reduction
of personnel hours. Project manager for a complete
redesign of Performark.com and sales demo project that secured a new $2M+/year
client.
- Initiated and pioneered
online survey technology that enabled rapid business growth.
- Initiated the creation
of and was the project manager for an online questionnaire that is included
with new accounts and is used to update existing accounts. This has resulted
in additional revenue and fewer personnel hours to launch each new account.
- Managed a web site redesign
and maintenance plan.
- Managed tradeshow events
including booth design, direct marketing, demos, and lead fulfillment.
Toby Getsch Consulting
(getsch.net),
Minneapolis, MN and Bellevue, WA
Owner, Consultant - 1999
- 2006
Provided
IT consulting, online marketing, and communications analysis services to small
businesses and non-profit organizations.
- Project management for
activities including PC support; intranet, web site development, and hosting;
and online communications strategy.
- Provided deployment and
training services for Microsoft Windows and Office products including Windows
SharePoint Services.
EDUCATION
B.A., Speech Communications
(pending sr. project), University of Minnesota, Minneapolis, MN
A.A., Normandale College, Bloomington,
MN
PERSONAL INTERESTS
Reading,
hiking, camping, amateur photography,
blogging
on technology topics. Collegiate varsity basketball
team. Fluent in Spanish.
This
resume was last updated on Monday, May 5th, 2008.