Toby Getsch

530 - 100^th Ave SE #5

Bellevue, WA 98004

 

 

QUALIFICATIONS SUMMARY

 

Technology enthusiast with 10 years of technical consulting expertise. Visionary leadership of partners and vendors with acumen to serve as strategic link between technical and business management teams. Skillful business process innovation and project management.

 

 

EXPERIENCE

 

ECG Management Consultants (ecgmc.com), Seattle, WA

Knowledge Manager - 2007 - 2008

 

Drug Free Business (drugfreebusiness.org), Bothell, WA

Technology Strategist - 2004 - 2006

Managed IT infrastructure for a multi-million dollar company. Oversaw IT strategy, business architecture, service delivery, procurement, and maintenance functions.

• Program manager for online and enterprise applications. Improved data quality, security, and reporting. Redesigned processes for random drug testing and roster management from multi-day engagements to resolve in minutes with exponential scalability.
• Created and launched public and internal web sites, including corporate intranet. Implemented SharePoint, enterprise database tools, and secure remote access to improve collaboration between headquarters, satellite locations, and 3K+ customers.
• Designed and delivered bi-weekly technology training on topics including PC security, IM protocol use scenarios, phone system use, SharePoint document library check-in/out, and mail merge.
• Advised Executive Director on market strategy and business development that resulted in a change management plan and 200% revenue growth.
• Featured technology success story, Microsoft Small Business:
  “Drug Free Business: Not-for-Profit Company Grows Business, Contains Costs with New Server Environment” (.pdf)

 

Microsoft, Digital Media Division (wmvhd.com) (Kelly Services), Redmond, WA

Production Manager - 2003 - 2004

Go-to contact for a virtual team of 100+ vendors and strategic partners that contributed to the early adoption of High Definition DVDs using Microsoft’s WMV HD platform. Educated senior management level partners in the new ecosystem of HD DVD production.

• Setup and implemented intradepartmental testing procedures to move product builds through internal content review.
• Developed internal asset management system to facilitate national and international logistics of digital assets for every project, including internal Microsoft and external partner resources.
• Directed daily triage of priorities and high-level decisions regarding simultaneous HD DVD productions. Managed the complete product cycle release and shipping experience.

 

Career Professionals (gocpi.com), Edina, MN

IS and Marketing Coordinator - 1999 - 2002

Coordinated all marketing and PR campaigns along with IT and communications infrastructure systems for a multi-million dollar employment service organization.

• Architected, deployed, and maintained a proprietary candidate tracking and recruiter workflow management system that facilitated an increase in managing quality resume traffic from approximately 200 to ~2K/month, while also being scalable to accommodate future growth.

• Coordinated day-to-day technology needs, including PC and phone systems. Performed system administrator and webmaster functions.
• Managed communications and advertising budget, vendor selection, development of marketing collateral, and marketing distribution.

 

Performark (performark.com), Bloomington, MN

Associate Manager, Business Development - 1999

Innovated online research and surveys, resulting in rapid business growth and reduction of personnel hours. Project manager for a complete redesign of Performark.com and sales demo project that secured a new $2M+/year client.

• Initiated and pioneered online survey technology that enabled rapid business growth.
• Initiated the creation of and was the project manager for an online questionnaire that is included with new accounts and is used to update existing accounts. This has resulted in additional revenue and fewer personnel hours to launch each new account.
• Managed a web site redesign and maintenance plan.
• Managed tradeshow events including booth design, direct marketing, demos, and lead fulfillment.

 

Toby Getsch Consulting (getsch.net), Minneapolis, MN and Bellevue, WA

Owner, Consultant - 1999 - 2006

Provided IT consulting, online marketing, and communications analysis services to small businesses and non-profit organizations.

• Project management for activities including PC support; intranet, web site development, and hosting; and online communications strategy.
• Provided deployment and training services for Microsoft Windows and Office products including Windows SharePoint Services.

 

 

EDUCATION

 

B.A., Speech Communications (pending sr. project), University of Minnesota, Minneapolis, MN

A.A., Normandale College, Bloomington, MN

 

 

PERSONAL INTERESTS

 

Reading, hiking, camping, amateur photography, blogging on technology topics. Collegiate varsity basketball team. Fluent in Spanish.

 

 

This resume was last updated on Monday, May 5th, 2008.